awakening potential


Junior Project Manager Business Improvement

De functie

The Junior Project Manager facilitates and manages the set up and improvement of business processes following project management and Lean principles.

As Junior Project Manager Business Improvement, you drive the conversion of business processes/requirements into system processes and organize support on the systems used in the European Customer Service and Supply Chain organization. You communicate effectively with internal clients to identify needs and evaluate alternative business solutions.

You drive the execution of multiple cross-functional and cross-regional projects and other initiatives such that a timely and seamless integration is accomplished. You manage, coach, prioritize tasks and identify training needs to maintain an increased expertise in order to achieve the timely completion of projects and day-to-day service requests.

Working for the EMEA region, you drive quarterly SAP ranking activities for the European Supply Chain and Customer Service organization. You understand the local priorities/requirements and liaise with peers in other regions on possible interest in regional Customer Service initiatives.

With your colleagues you perform data analysis, identify trends, root causes of failures and opportunities for cross-functional process improvement and workflow changes.

Het profiel

Excellent communication (English and Dutch), interpersonal and customer service skills, ability to clarify options and facilitate issue resolution with cross-functional project teams.

Ability to manage multiple projects and leverage/engage others to accomplish projects and flexibility to adapt and respond to changing needs and requirements.

Ability to coordinate and prioritize multiple activities and ability to quickly learn and establish expertise in IT applications/new technologies.

Be familiar with tools (eg 6Sigma, Lean, Kaizen, etc) within the continuous improvement methodology.

Be a natural born trainer and presenter and know how to transfer own knowledge into the organization.

Be a Bachelor or Master in Administration or equal by experience and have at least 3 years of experience in an international environment.



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